Terms of service

About us
This website is operated by Little Ivory (“we”, “us”, “our”). By using our site or placing an order, you agree to these Terms.

Using our site
Please use the site lawfully and don’t misuse or attempt to interfere with it.

Product info
We do our best to show colours and details accurately. Screens can vary, so colour may look slightly different in real life.

Pricing & availability
Prices are shown in AUD unless stated otherwise. Stock, pricing and promotions can change at any time. If something is clearly priced incorrectly or out of stock, we may cancel the order and refund you.

Orders
Once you place an order, you’ll receive an order confirmation. If we need to make changes (e.g., stock issue), we’ll contact you.

Shipping
Delivery timeframes are estimates. Our standard estimate for Australia is 10–15 business days from the day you place your order. Peak seasons or carrier delays can affect timing.

Returns & refunds
Returns and refunds are covered in our Refund Policy. Nothing in these Terms limits your rights under the Australian Consumer Law.

Liability
We’re not responsible for indirect or consequential losses. If something goes wrong, we’ll always work with you to sort it out in line with Australian Consumer Law.

Contact
Questions? Email support@littleivorykids.com