Have an account?
Log in to check out faster.
Add $99 more to unlock FREE shipping in Australia
Order Processing: Quick dispatch within 1-3 business days
Total Delivery: Estimated 10-15 business days to AU (FREE over $99)
Easy returns within 14 days (conditions apply)
Support: support@littleivorykids.com (reply in 24–48h)
🤍 Your signature canvas tote will be automatically added to your package.
Little Ivory Privacy Policy
Little Ivory (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data in accordance with the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020.
Information We Collect When you visit our store or make a purchase, we collect the following personal information:
Order & Contact Details: Your name, email address, shipping/billing address, phone number.
Payment Information: Payment confirmation details processed securely through our payment gateways (we do not store full credit card details).
Device & Browsing Info: IP address, browser type, time zone, and cookie identifiers.
Customer Support Data: Messages, emails, and photos sent to our support team.
How We Use Your Information We use your personal data for the following purposes:
To fulfill, process, and ship your orders to Australia and New Zealand.
To communicate with you regarding order status, tracking, and customer service requests.
To detect and prevent fraudulent transactions.
To send marketing communications and promotional offers (only if you explicitly opt-in; you may unsubscribe at any time).
Sharing Your Information We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers essential to operating our business, including:
E-commerce Platform: Shopify (hosts our store and processes checkout data securely).
Payment Processors: Shop Pay, PayPal, Visa, Mastercard, Afterpay, Apple Pay, Google Pay, UnionPay.
Shipping Carriers: Postal and courier services (e.g., Australia Post, Aramex, DHL) to deliver your parcels.
Marketing & Analytics Tools: Email marketing platforms and analytics tools (if opted in).
International Data Transfers As an Australian-based business serving customers in New Zealand and internationally, your personal information may be transferred, stored, and processed across borders by our secure third-party service providers (such as Shopify servers). We ensure all transfers comply with applicable privacy laws.
Cookies We use cookies to ensure site functionality, remember your preferences (such as country/currency settings), and analyze traffic to improve user experience. You can disable cookies through your browser settings at any time.
Your Rights & Choices Under Australian and New Zealand privacy laws, you have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or out-of-date information.
Request the deletion of your personal data (where applicable by law).
To exercise any of these rights, please contact us at support@littleivorykids.com.
Contact Us
For privacy-related questions, feedback, or complaints, please reach out to us:
Email: support@littleivorykids.com
Address: Room 1224, Block 4, No. 486, Guanghua East 3rd Road, Qingyang District, Chengdu, Sichuan, China, 610071
